Looking for Answers To Only San Antonio Tickets Frequently Asked Questions?
If you have inquiries about Only San Antonio Tickets or how our ticketing processes work, just look at our FAQ. If you have more problems not shown on this page, just call our customer service line. Dial 210-940-2403 or fill out our support form.
When someone purchases a ticket from a venue’s box office -- known as the primary ticket seller -- the buyer has the option to sell that seat to any other buyer. Dealers in the secondary ticket marketplace may be firms, box office promoters, licensed ticket sellers, and people like you. Only San Antonio Tickets gets its tickets from a leading ticket marketplace, and restricts results to only San Antonio and adjoining towns so you can easily discover the perfect seats in your town.
The ”price based on demand” model runs the secondary marketplace you might find that prices differ as time goes by. It’s not rare to find tickets fall less than venue pricing. You may also find hard-to-find tickets for shows that are sold out that could cost more money than the primary price. The key to the secondary market is to look back often to see who’s coming to San Antonio.
Depending on the transaction, you might get your tickets in one of six methods:
E-mail: A ticket code will be sent to your email before the start time, and you may print your barcoded ticket. These e-tickets may have to be downloaded with My Ticket Tracker.
Shipped: The seller will ship the physical tickets through Federal Express. Purchased tickets are pledged to get there before the event starts, and you will receive a FedEx tracking code once the tickets goes out.
Will Call: Tickets will be waiting in the venue box office or will call window.
3rd party Pick-up: Tickets have to be collected at a 3rd party locale (not more than 30 minutes away from the event).
Paperless: The seller will meet you at the venue and go with you to the box office.
Flash: The seller will ship you a gift card that you will need to show at the venue gate. It will have the initial sale info and will give a viable receipt.
You can choose an alternate shipping address -- a street address or P.O. boxes -- for most ticket orders placed with Only San Antonio Tickets. However, on sales past $750, the ticket seller may refuse to mail to a separate address other than the billing address. Furthermore, sellers may want a signed authorization from the buyer if they need proof that the alternative delivery address is valid.
Instant tickets generally become available to download and print once you submit your order. Please account for processing time, which might take as much as one business day. You will see a confirmation email explaining how to use your instant tickets.
To make sure you have the best time in San Antonio, your tickets come with a 100% Money Back Guarantee in the event that:
The seller never fulfills your order
Your purchased tickets arrive after the event starts
The venue deems your purchased tickets unacceptable. (Confirmable proof must be provided by the venue in the form of a written letter.)
The event was canceled and not rescheduled. (Shipping costs not included in the refund.)
Generally, tickets on Only San Antonio Tickets are first-come, first-served. If another buyer completes their purchase before you, your purchase will close mid-purchase. In that case, you will have to return to that event and try buying a new seat.
Sellers often have multiple groups of tickets and are able to satisfy ticket orders better if they don't put the seat numbers on the listings. Of course, you'll see the rows and larger sections to pick from. Know that your party will still be with your other tickets unless detailed in the ticket description.
Since this is a resale site, the first buyer’s name will show up on the ticket rather than yours. Nevertheless, you will still be admitted to the event, as it's the bar code that's needed for entry.
To prevent ticketing fraud, the majority of tickets are unique units. Therefore, if your tickets get ruined, stolen, or lost you can reach out to the seller to see if they are able to replace lost tickets. However, sales cannot be refunded.
In the case that an event has been permanently called off, you are entitled to a complete refund (shipping not reimbursed). If the event is postponed and set for a new date, your tickets will carry over to the new date.